Category: Best Practices

From our earlier article, we spoke about what is Duplication Management, covering what is Duplication Rules and Matching Rules. The most requested feature is allowing access to the Record Type …

Salesforce core cloud (Sales, Service & Lightning Platform) comes with a lot of features packed in. Over the years, a lot of neat features were forgotten. Today we are going …

Salesforce being a cloud application can something be confusing for some of the most season professional coming from an on-premise environment to cloud. Within an on-premise environment, a service account …

Ever been confused what kind of web content can be added to visualforce pages? Or where can you store images or other resources and use them in the visualforce page …

Salesforce (ex-Salesforce1) is not the only app that Salesforce has available for customers. Do you know them all? Here is some you might have missed out, perhaps its time for …

Change is inevitable Lightning is Salesforce that is completely re-platformed and re-designed. While classic still works for now. Most of the investment seen in the releases is all only aimed …

This topic describes the testing framework in Salesforce and its main features that can be utilized to ensure successful long-term development and success of the application. When an application or …

Importance of management involvement It is crucial for management to sponsor the project. I have definitely seen higher successes when management sees the value of Salesforce, logs in constantly, also …

Have your company jumped on the high-speed train to implement Service Cloud throughout all your call centers? Yes! Awesome move! But… are you struggling to figure out how to start? …